| 59 Baymont Street Clearwater, FL 33767 (727) 449-2700 Email: Belloiserealty@tampabay.rr.com |
FREQUENTLY ASKED QUESTIONS AND ANSWERS
The Following are some frequently asked questions and their answers concerning the rental
management contract. We hope that you will find it helpful. Please feel free to contact us if you
need more information.
Q. What is the compensation package for FLORIDA VACATION RENTAL COMPANY?
A. FLORIDA VACATION RENTAL COMPANY will receive 25% - 35% of the gross rental
revenue for all rentals depending on the property and type of rental program. Annual rentals
are 10% of the gross rental revenue.
Q. Who pays for the departure cleaning?
A. The Guest that rents the unit pays for the departure cleaning and any additional cleaning
that is requested or required.
Q. How are resort taxes handled?
A. FLORIDA VACATION RENTAL COMPANY charges the applicable state, county and city
taxes to the guests upon reservation and will in turn pay the taxes to the appropriate parties.
You, the owner, are relieved of this responsibility.
Q. What happens if a guest damages an item or takes something with them?
A. FLORIDA VACATION RENTAL COMPANY holds a security deposit on every guest that
makes a reservation. When damages or missing items are discovered upon their departure,
the guests are at that time charged. FLORIDA VACATION RENTAL COMPANY will then
handle the replacement or repair of the item.
Q. How does FLORIDA VACATION RENTAL COMPANY know what is in my unit?
A. Upon signing the contract with FLORIDA VACATION RENTAL COMPANY, you will be asked
to provide a complete inventory of the items that are in the unit. At this time FLORIDA
VACATION RENTAL COMPANY will make recommendations for any necessary items needed
for the rental of your unit. The items that are included in the inventory are only items that are
considered to be essential for rental program purposes.
Q. Can I keep personal items in the unit?
A. If your unit has an extra storage closet, you may place a lock on it and use it for personal
items. FLORIDA VACATION RENTAL COMPANY will however in no way be held responsible or
liable for any claims of damage or missing items that are left in the closet or rental itself.
Q. What am I, the owner, responsible for?
A. The owner is responsible for the payment of the mortgage, utilities, and telephone service
with a long distance block, basic cable, association fees and maintenance fees.
Q. When are statements/checks sent out?
A. At the end of the month, checks and statements are sent out for all revenue processed in
the month prior.
Q. Who takes care of maintaining the quality of my rental?
A. FLORIDA VACATION RENTAL COMPANY routinely does an inventory and assessment of
the condition of the unit (normally a departure housekeeping function). At this time, repairs,
touch-up paint, carpet cleaning, AC filter changes will be scheduled. Every effort is made to
eliminate any inconvenience to the guests or the owner.
Q. Who pays for these repairs?
A. FLORIDA VACATION RENTAL COMPANY will order and oversee repairs. Upon completion
for labor and materials the owner is charged against current income and is reflected on the
monthly statement.
The following items are charged per instance of replacement or repair:
* Touch up painting
* Carpet cleaning
* Light bulb replacement
* AC filter cleaning or replacement
* Other minor repairs necessary for the general upkeep of the residence.
* Replacement of towels and linens.
* Dishes, pots and pans
* Glassware, silverware
Q. Who supplies the paper goods such as toilet paper and cleaning supplies?
A. Housekeeping is in charge of purchasing goods such as toilet paper and
cleaning supplies.
Q. How do I furnish my rental?
FLORIDA VACATION RENTAL COMPANY can refer vendors, upon request, for furniture
packages, window treatment, flooring and for the small wares such as linens, kitchenware,
electronics and so on. Typically, rental units are decorated either in a contemporary or a West
Indies tropical style. You can also visit one of our properties to view rentals that are already
decorated for guidance and inspiration.
Q. In furnishing the unit, should I, the owner, purchase for the unit extra special
decorative items?
A. It is not recommended that the units/homes have excessive or expensive decorative items in
them. It is not recommended to place anything of great monetary or personal value in the units
or homes, as these are rentals.
Q. What if I want to use my unit at the last minute but it is occupied?
A. If the reservation in your rental can be moved, we will move it. If it cannot be moved, we will
try to arrange for you to stay in another owner’s rental at a discounted rate.
Q. Will FLORIDA VACATION RENTAL COMPANY keep me informed on the ongoing
status of my rental?
A. FLORIDA VACATION RENTAL COMPANY will not as common practice, inform owners of the
day-to-day status of their units. FLORIDA VACATION RENTAL COMPANY prefers to dedicate
the time, energy, and resources of its employees to the rental, and proper management of the
units, as well as to provide as much support as we can to our guest. Owners may, of course,
contact us by e-mail with any questions or concerns. Owners may, of course, contact us
if you have any questions or concerns
The Following are some frequently asked questions and their answers concerning the rental
management contract. We hope that you will find it helpful. Please feel free to contact us if you
need more information.
Q. What is the compensation package for FLORIDA VACATION RENTAL COMPANY?
A. FLORIDA VACATION RENTAL COMPANY will receive 25% - 35% of the gross rental
revenue for all rentals depending on the property and type of rental program. Annual rentals
are 10% of the gross rental revenue.
Q. Who pays for the departure cleaning?
A. The Guest that rents the unit pays for the departure cleaning and any additional cleaning
that is requested or required.
Q. How are resort taxes handled?
A. FLORIDA VACATION RENTAL COMPANY charges the applicable state, county and city
taxes to the guests upon reservation and will in turn pay the taxes to the appropriate parties.
You, the owner, are relieved of this responsibility.
Q. What happens if a guest damages an item or takes something with them?
A. FLORIDA VACATION RENTAL COMPANY holds a security deposit on every guest that
makes a reservation. When damages or missing items are discovered upon their departure,
the guests are at that time charged. FLORIDA VACATION RENTAL COMPANY will then
handle the replacement or repair of the item.
Q. How does FLORIDA VACATION RENTAL COMPANY know what is in my unit?
A. Upon signing the contract with FLORIDA VACATION RENTAL COMPANY, you will be asked
to provide a complete inventory of the items that are in the unit. At this time FLORIDA
VACATION RENTAL COMPANY will make recommendations for any necessary items needed
for the rental of your unit. The items that are included in the inventory are only items that are
considered to be essential for rental program purposes.
Q. Can I keep personal items in the unit?
A. If your unit has an extra storage closet, you may place a lock on it and use it for personal
items. FLORIDA VACATION RENTAL COMPANY will however in no way be held responsible or
liable for any claims of damage or missing items that are left in the closet or rental itself.
Q. What am I, the owner, responsible for?
A. The owner is responsible for the payment of the mortgage, utilities, and telephone service
with a long distance block, basic cable, association fees and maintenance fees.
Q. When are statements/checks sent out?
A. At the end of the month, checks and statements are sent out for all revenue processed in
the month prior.
Q. Who takes care of maintaining the quality of my rental?
A. FLORIDA VACATION RENTAL COMPANY routinely does an inventory and assessment of
the condition of the unit (normally a departure housekeeping function). At this time, repairs,
touch-up paint, carpet cleaning, AC filter changes will be scheduled. Every effort is made to
eliminate any inconvenience to the guests or the owner.
Q. Who pays for these repairs?
A. FLORIDA VACATION RENTAL COMPANY will order and oversee repairs. Upon completion
for labor and materials the owner is charged against current income and is reflected on the
monthly statement.
The following items are charged per instance of replacement or repair:
* Touch up painting
* Carpet cleaning
* Light bulb replacement
* AC filter cleaning or replacement
* Other minor repairs necessary for the general upkeep of the residence.
* Replacement of towels and linens.
* Dishes, pots and pans
* Glassware, silverware
Q. Who supplies the paper goods such as toilet paper and cleaning supplies?
A. Housekeeping is in charge of purchasing goods such as toilet paper and
cleaning supplies.
Q. How do I furnish my rental?
FLORIDA VACATION RENTAL COMPANY can refer vendors, upon request, for furniture
packages, window treatment, flooring and for the small wares such as linens, kitchenware,
electronics and so on. Typically, rental units are decorated either in a contemporary or a West
Indies tropical style. You can also visit one of our properties to view rentals that are already
decorated for guidance and inspiration.
Q. In furnishing the unit, should I, the owner, purchase for the unit extra special
decorative items?
A. It is not recommended that the units/homes have excessive or expensive decorative items in
them. It is not recommended to place anything of great monetary or personal value in the units
or homes, as these are rentals.
Q. What if I want to use my unit at the last minute but it is occupied?
A. If the reservation in your rental can be moved, we will move it. If it cannot be moved, we will
try to arrange for you to stay in another owner’s rental at a discounted rate.
Q. Will FLORIDA VACATION RENTAL COMPANY keep me informed on the ongoing
status of my rental?
A. FLORIDA VACATION RENTAL COMPANY will not as common practice, inform owners of the
day-to-day status of their units. FLORIDA VACATION RENTAL COMPANY prefers to dedicate
the time, energy, and resources of its employees to the rental, and proper management of the
units, as well as to provide as much support as we can to our guest. Owners may, of course,
contact us by e-mail with any questions or concerns. Owners may, of course, contact us
if you have any questions or concerns
 | |  | |  | |  | |  | |  | |  |